The Network Ticket System – Your ITI Network

submit a ticket now!

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You’ll find a a shortcut on the desktop of every employee machine at ITI

If you can’t access the shortcut on your desktop, you can go to: https://www.iticollege.edu/ticket-system from ANY computer with internet access

After submitting a ticket, please monitor your email in case we have follow up questions.
Your SUBJECT of issue will appear in the subject line of our ticket so please use this line thoughtfully.
Issue DETAILS should not be vague ie: “computer is being weird” tells us nothing.
Issue DETAILS that are specific help us to prioritize: ie: “Computer froze while using power point and Student needs it to take a quiz in 10 minutes”
Please only list 1 issue per ticket. If you put multiple /unrelated items on one ticket it is hard for us to distribute, prioritize or track.

The Ticket System